Terms and Conditions

Eligibility and Restricted Access

Access to real-money gaming is limited to individuals from jurisdictions where online gambling is legally permitted. The registration form lists acceptable countries; attempting to register from unlisted locations or using false details to circumvent restrictions is forbidden and may result in account closure, confiscation of winnings, and forfeiture of funds. Players bear full responsibility for ensuring their participation complies with applicable local, national, or regional laws related to online gambling. The operator assumes no liability for any legal violations and will not refund deposits, winnings, or losses arising from such issues.

Real-money wagering is prohibited for residents of numerous countries, including Albania, Angola, Barbados, Belarus, Belgium, the United States, the United Kingdom, Russia, Turkey, Ukraine, and many others listed in the policy. Players from Canada cannot access certain games, such as those from NYX (NextGen). Participation is restricted to adults who have reached the legal gambling age in their jurisdiction (minimum 18 years), and proof of age may be requested at any time. Failure to meet age requirements can lead to account suspension or restricted access.

Accepted Currencies and Transaction Rules

The platform supports play in AUD, EUR, and USD. No commissions are charged by the casino on deposits or withdrawals, but players remain responsible for any fees, taxes, or charges imposed by their payment providers or local regulations. All deposits must be wagered at least three times before any withdrawal is permitted.

Game Rules and Availability

By playing, you confirm familiarity with each game's rules and payout structures. Some titles may be unavailable in certain regions due to provider policies, which can change periodically. While VPN usage is not banned, it may cause technical issues or game malfunctions. Specific NetEnt slots, such as Street Fighter, Fashion TV, Planet of the Apes, Vikings, and Narcos, have additional geographic restrictions, as do certain Universal Monsters games and jackpot titles. Players from designated countries are ineligible for NetEnt jackpots, and any such wins will be voided. The operator is not liable for game interruptions caused by technical problems, connectivity issues, or other factors beyond its control.

Limitation of Liability

Gambling involves the risk of financial loss, and the operator is not responsible for any damages, direct or indirect, resulting from website use or participation in games. This includes issues with software errors, internet disruptions, or unauthorized data handling by third parties. In cases of erroneous bets, payments, or account credits (due to technical faults or otherwise), the casino may correct mistakes, void affected wagers, reclaim funds, or deduct amounts from balances. Players agree to indemnify the casino, its staff, and partners against claims arising from their activities. The casino serves as the final arbiter on rule violations, which may lead to suspension or banning. It is not a financial institution, offers no interest on balances, and provides no currency exchange services.

Player Account Usage

Only one account per individual is permitted; multiple accounts can result in termination, withholding of winnings, and potential refund denial. Accounts are for personal, non-commercial use only—sharing access, especially with minors, is prohibited. Offensive or promotional content in profile fields like nicknames may be edited or lead to blocking and fund confiscation if repeated.

Anti-Fraud and Promotion Abuse Policy

The casino enforces a zero-tolerance stance on fraud, including collusion, exploitative strategies, chargebacks, false information, low-risk betting patterns (e.g., covering most roulette outcomes), opposite betting, or abusing bonuses through high-variance play tactics, delayed rounds, or software exploits. Suspected violations may trigger account closure, payout suspension, bonus voiding, and reporting to authorities without prior notice. Verification calls or document checks may be required, and failure to comply within specified periods can lead to permanent closure and forfeiture of funds. Advantage play, such as using stolen cards or duplicate registrations for promotions, results in similar consequences.

Deposits, Withdrawals, and Verification

Various payment options are available, including cards and e-wallets (contact support for country-specific details). Minimum deposits start at 15 AUD / 10 EUR/USD equivalents, with no third-party payments accepted—violations may lead to confiscation of winnings. Withdrawals start at 10 EUR/USD equivalents, with daily/weekly/monthly limits (generally 4,000 EUR/day, 16,000 EUR/week, 50,000 EUR/month, higher for VIPs), and progressive jackpots paid in full. Processing times vary, up to several days, and prior verification (KYC) is often required, including ID, payment proof, and address documents (no PDFs/scans in some cases). Additional checks like selfies or video calls may apply. Withdrawals may return to deposit methods where applicable, and certain card networks have country restrictions. Bank transfers can incur intermediary fees beyond the casino's control.

Refunds, Inactive Accounts, and Complaints

Refund requests are considered only within 24 hours of the transaction (or 30 days if unauthorized access is claimed), subject to verification and deduction of bonuses/winnings. Inactive accounts (no login for 12 months) may incur monthly fees up to 10 EUR (or balance if lower) until zeroed or reactivated. For disputes, contact support first; unresolved issues may escalate to regulators. Server logs and records serve as conclusive evidence in any disagreement. Further details on data handling are in the separate Privacy Policy.